Customer satisfaction is very important for Oxilia. Thus, we take several measures to ensure the quality of the service you receive. In addition, you can contact us by email or phone for any questions or to inform us of problematic situations.
We verify the identities of all Oxilia users at the time of their registration.
Control of licenses
Oxilia regularly verifies the validity of the licenses of all veterinarians with the veterinary associations of each province.
Registered veterinary technicians or technologists
Depending on the case, we verify the licenses of all RVTs with their provincial association or with their veterinary association.
Only students who are actually enrolled in a DVM program at a recognized university can register on Oxilia.
At the end of each replacement or temporary employment, both parties must complete an assessment. Statistics on these evaluations are then displayed on user profiles.